When you create a Squarespace website, they will ask you to update the nameservers on your domain to point to their service.
This will stop delivery of emails to your cPanel-hosted email unless you make changes to the Squarespace DNS defaults.
To get started, you will need to know the IP address of your cPanel server.
Once you have this, log in to your Squarespace account and do the following:
- Open your domains dashboard.
- Click the domain you need to update.
- Click DNS in the side panel.
You will then need to add or edit the following records, replacing:
YOURDOMAINNAME with your domain name (without the www.)
YOURIPADDRESS with your cPanel IP address
| Hostname | Type | Value | TTL | Priority |
| mail.YOURDOMAINNAME | A | YOURIPADDRESS | 1 Hour | |
| smtp.YOURDOMAINNAME | A | YOURIPADDRESS | 1 Hour | |
| imap.YOURDOMAINNAME | A | YOURIPADDRESS | 1 Hour | |
| YOURDOMAINNAME | MX | mail.YOURDOMAINNAME | 1 Hour | 0 |
| YOURDOMAINNAME | TXT | v=spf1 +mx +a include:relay.mailchannels.net -all | 1 Hour | |
| _dmarc.YOURDOMAINNAME | TXT | v=DMARC1; p=none; | 1 Hour |
Please note that it may take up to 48 hours for DNS records to propagate.
If you require further assistance, you should contact Wix support.
