Knowledgebase - UpTime Web Hosting

Using the Hosts File to Test Websites The hosts file is a special file on your workstation computer that will store IP and name...

How to use our Network Status tool We provide complete transparency on the status of our network. There are times when servers need...

How to hard refresh your browser When moving or updating your website, you may need to force a hard refresh on your browser. This...

My Site or Server is offline or not responding If your website isn't loading and you are sure your site isn't broken, there may be a service...

Upgrade a ticket to High Priority / Urgent If you require urgent support or high-priority support, you can upgrade your ticket for a small...

How to Diagnose and Solve the ERR_CONNECTION_RESET Error The ERR_CONNECTION_RESET error is a common frustration for internet users, especially when...

Guest Posts, Website Upgrades and First Page of Google It's a common problem today that offshore companies will spam Australian businesses offering to...

How to cancel your hosting plan If you no longer need your hosting account, you can cancel it from the Client Area. Follow...

Remote Support Set Up In some cases, we need to connect to your device to help you with your support case. SplashTop...

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