When you create a Wix website, they will ask you to update the nameservers on your domain to point to their service.
This will stop delivery of emails to your cPanel-hosted email unless you add some additional entries to the Wix DNS.
To get started, you will need to know the IP address of your cPanel server.
Once you have this, log in to your Wix account and do the following:
- Click on Domains in your Wix account.
- Click the Domain Actions icon next to the relevant domain.
- Click Manage DNS records.
You will then need to add the following records, replacing:
YOURDOMAINNAME with your domain name (without the www.)
YOURIPADDRESS with your cPanel IP address
| Hostname | Type | Value | TTL | Priority |
| mail.YOURDOMAINNAME | A | YOURIPADDRESS | 1 Hour | |
| smtp.YOURDOMAINNAME | A | YOURIPADDRESS | 1 Hour | |
| imap.YOURDOMAINNAME | A | YOURIPADDRESS | 1 Hour | |
| YOURDOMAINNAME | MX | mail.YOURDOMAINNAME | 1 Hour | 0 |
| YOURDOMAINNAME | TXT | v=spf1 +mx +a include:relay.mailchannels.net -all | 1 Hour | |
| _dmarc.YOURDOMAINNAME | TXT | v=DMARC1; p=none; | 1 Hour |
Please note that it may take up to 48 hours for DNS records to propagate.
If you require further assistance, you should contact Wix support.
